The institute’s main mandate from its inception was to offer training to the organization’s employees as well as to individual and corporate customers.
TCFL was certified as one of Southern Africa Development Committee (SADC) Centers of Excellence by the Southern Africa Transport and Communications Commission (SATCC), thereby enabling it to offer training services to the SADC region at large.
The institution introduced a new degree programme, Bachelor of Engineering Honours Degree in Telecommunications Engineering in affiliation with the National University of Science and Technology (NUST).
The Institution runs a mixed mode system of training in all the regions in Zimbabwe and offer online courses for students living outside Harare. New programs were introduced, Diplomas in Software Engineering, Computer Networking, Data Science, Business Analytics, Financial Engineering, Digital Marketing and many more.